A volcano in Indonesia has caused over 10,000 people to be affected by smoldering rocks, lava, and hot fragments of gravel and ash since last week. The eruption destroyed seven schools, two dozen houses, and a convent on the majority-Catholic island.
Jetstar has cancelled all flights to and from Denpasar Airport until at least 2pm on Wednesday.
impacted customers have been notified and provided with options such as rebooking travel for no charge, cancelling bookings, and obtaining a voucher. The airline plans to operate two additional return services between Australia and Bali to clear the backlog of passengers.
Virgin Airlines has cancelled at least 10 flights in and out of Indonesia due to adverse weather, citing the volcano's impact. Virgin Australia has also cancelled all flights in and out of Denpasar.
Two Qantas return flights from Australia to Denpasar have been delayed. The airline will resume operations from Sydney International Airport on Wednesday.
Garuda Indonesia flights have been delayed in both directions due to a volcano on the remote island of Flores. People have shared their ordeal on social media, complaining of not receiving food or accommodation support.
Mark Wilson, a holidaymaker en route to Bali, reported that the flight sat on the tarmac for about an hour before passengers were informed to deboard.
Officials found craters where rocks fell during eruptions, up to 13m wide and 5m deep, in several places, including a destroyed school.
Indonesia's volcano monitoring agency has raised the alert status of Lewotobi Laki Laki to the highest level and doubled its exclusion zone to a 7km radius, prohibiting any activity in the area. Lewotobi Laki Laki is one of 120 active volcanoes in Indonesia, known as the husband-and-wife mountains.
The country is prone to earthquakes, landslides, and volcanic activity due to its location along the "Ring of Fire," a series of seismic fault lines around the Pacific Ocean.
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